Headquarters: Milwaukee, Wisconsin, United States of America
URL: http://medtronic.com
We anticipate the application window for this opening will close on - 10 Nov 2025.
At Medtronic you can begin a lifelong career of exploration and innovation while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
Provide technical, educational, operational, and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet customer expectations by striving for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice, and taking action.
Clinical Specialists are required to be within their assigned territory each day to be available for unscheduled needs. They must work several weekends and holidays during the quarter as determined by local management. Weeknight call coverage is primarily the responsibility of the Sales Rep; however, at times business or geographical needs may require scheduling a Clinical Specialist for weeknight coverage as approved by regional management.
To find all Cardiac Rhythm Management Clinical Specialist roles available, please use #crmcs in the keyword search at Medtronic Careers.
RESPONSIBILITIES:
Technical Support
Successfully completes CRM Field Technical Training – including online and field-based training
Performs checks/interrogations of all CRM medical device systems post sign-off
Supports implants of all CRM products post sign-off
Provides on-call support as needed on evenings and weekends post sign-off
Provides troubleshooting support as requested
Operational Support
Ensures completion of patient registration and any other required hospital documentation
Helps manage consignment and trunk inventory when obtained
Provides additional inventory support to meet customer needs
Maintains software on programmers throughout the district as directed
Assists with daily coverage logistics as needed
Educational Support
Educates and trains physicians, hospital personnel, and office staff on products or solutions for which training has been completed
Assists with training new Clinical Specialists and Sales Representatives post sign-off
Sales Support
Partners with DSM, Sales Reps, and DM to learn market dynamics and local customer needs; understands how Medtronic CRM products and solutions offer value
Assists with obtaining customer purchase orders throughout the quarter
Understands the competitive landscape
Identifies customer needs and opportunities independently, providing feedback to support sales objectives
Ongoing Technical Development
Stays updated on new products, solutions, and patient management offerings
Completes all assigned training in a timely manner
MUST HAVE - BASIC QUALIFICATIONS:
In order to be considered for this position, the following basic qualifications must be evident on your resume:
High School Diploma PLUS a minimum of 6 years of work experience in healthcare, field sales, or experience utilizing complex mathematics, mechanical concepts, science, or computing -OR-
Associate’s Degree PLUS a minimum of 4 years of relevant work experience -OR-
Bachelor’s Degree PLUS a minimum of 2 years of relevant work experience
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Thorough working knowledge of medical terminology and the medical device industry
Proven ability to build and maintain positive relationships across organization levels
Strong work ethic in accomplishing position objectives
Expertise with Microsoft tools and other applications (e.g., SalesForce.com)
Ability to meet vendor credentialing requirements
Excellent customer service skills
Excellent interpersonal and communication skills
Ability to manage multiple tasks/projects in a fast-paced environment while meeting deadlines
PHYSICAL JOB REQUIREMENTS:
The physical demands described are representative of those required to perform the essential functions. Reasonable accommodations may be made for individuals with disabilities.
Frequent travel to customer clinics, hospitals, and offsite meetings; must be independently mobile
Continuous verbal and written communication
Frequent two-handed lifting of up to 40 lbs.
Sitting, standing, or walking for up to eight or more hours per day
Exposure to environmental factors including infectious agents and radiation
Ability to wear 7-9 lbs of lead for extended periods in the O.R.
Regular use of hands to handle objects, tools, or controls
Effective use of a mobile phone, PC, keyboard, and mouse
Frequent bending, stooping, and squatting
Meeting specific vision requirements including depth perception and focus adjustment
Must be able to drive approximately 80% of the time within the assigned territory
Must have a valid driver's license and active vehicle insurance; driving record will be reviewed
Physical Job Requirements
The above statements describe the general nature and level of work performed but are not exhaustive. For office roles, the employee is required to be independently mobile and interact with a computer and colleagues. Contact management or HR for specific conditions.
Benefits & Compensation
Medtronic offers a competitive salary and flexible benefits package.
A commitment to our employees is at the core of our values. We recognize their contributions and share in the success created together. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S. (excl. PR) locations (USD): 72000-90000
The base salary range applies across the United States, excluding Puerto Rico and select locations in California. Rates may vary based on experience, certification, market conditions, and location. This position is eligible for a Sales Incentive Plan (SIP) to reward goal achievement.
The following benefits are available to regular employees working 20+ hours per week:
Health, Dental And Vision Insurance
Health Savings Account
Healthcare Flexible Spending Account
Life Insurance
Long-Term Disability Leave
Dependent Daycare Spending Account
Tuition Assistance/Reimbursement
Simple Steps (Global Well-Being Program)
The following benefits are available to all regular employees:
Incentive Plans
401(k) With Employer Contribution And Match
Short-Term Disability
Paid Time Off
Paid Holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan
About Medtronic
About Medtronic
We lead global healthcare technology and boldly tackle the most challenging health problems facing humanity by finding innovative solutions. Our mission—to alleviate pain, restore health, and extend life—unites a global team of over 95,000 passionate people. We are engineers at heart, turning ambitious ideas into real solutions for real people. Learn more about our business, mission, and commitment to diversity here.
It is Medtronic's policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other protected characteristic. Reasonable accommodations will be provided for qualified individuals with disabilities.
If you are applying for a position at Medtronic, Inc. that involves working at least two hours per week in unincorporated areas of Los Angeles County, please review the detailed job duties here.
To apply: https://weworkremotely.com/remote-jobs/medtronic-clinical-specialist-crm-milwaukee-wi