Headquarters: None, 45039 United States
URL: http://relevatehealth.com

Senior Account Executive

Relevate Health is a company made up of exceptional professionals with the business purpose of creating life-changing healthcare engagement through our vision that every HCP communication is relevant. We are proud to be healthcare marketing experts who push ourselves every single day to further our purpose and exceed our goals. Our business successes have led to growth and our extraordinary culture is the cornerstone for an engaged and productive workforce.

Job Summary:

A Senior Account Executive (SAE) on the Client Service Team functions as the principal day-to-day representative with respect to the project development, execution, and servicing of assigned accounts. SAEs facilitate client meetings, communicate internal and external problems/opportunities, move projects forward in a timely fashion, and provide day-to-day account management. As a SAE, you will be responsible for ensuring that all current and emerging client needs are met across multiple projects and clients. You will drive the day-to-day work on the brand while working closely within a cross-functional team of strategists, project managers, creatives, developers, and partner agencies.

As part of the Client Service team, you will also collaborate with the client to identify the brand’s needs, help make data-driven strategic and tactical recommendations, document decisions, communicate them to the team, and own the final delivery of all projects. You will support client relationships and help your team drive organic growth within your client portfolio. To achieve this, you must understand the science behind the product, the brand’s commercial strategy, and the strategy that will drive client revenue and growth.

Duties / Responsibilities:

• Learn Relevate Health product offerings and capabilities and determine where they fit within both the healthcare industry and the client’s environment
• Follow Relevate Health processes and systems
• Write clear, concise emails, status reports, and conference reports with minimal oversight
• Manage client projects from initiation to completion and ensure that clients are delighted with each project deliverable
• Establish collaborative relationships with the internal team and build excellent rapport with clients
• Develop and distribute productive meeting agendas and summaries with minimal oversight
• Update weekly internal and client status reports
• Lead internal and client status meetings with minimal oversight
• Work with project managers to ensure appropriate individuals attend internal meetings
• Proactively identify upcoming work and communicate with project managers to secure resources
• Prepare effectively for medical, regulatory, and legal review processes and play a key role in marketing material submissions through client platforms
• Prepare for meetings efficiently and follow through on task lists
• Cross-check team content updates against client direction and make necessary edits
• Engage internal team members for perspective or subject matter expertise when needed
• Ensure action items are completed according to timelines by following up with clients and internal teams
• Prepare finance reports and track project budget utilization, sharing updates with the team in a timely manner
• Work with management to hit billable/utilization goals, ensuring focus remains on client work and value

Skills and Qualifications:

• Excellent interpersonal skills and a strong team player attitude
• Embodies Relevate Health’s core values: Pioneering, Accountable, Caring, Transparent
• Strong time management and organizational skills
• Excellent verbal, written, and technical communication skills
• Proactive problem solving
• Strong follow-through skills
• Attention to detail with the ability to prioritize effectively
• Entrepreneurial spirit and the ability to thrive in a rapid growth-oriented, nimble environment
• Ability to multi-task and work independently as well as collaboratively
• Flawless administrative capabilities
• Respect for teammates through punctuality, clear communications, and shared workload
• Commitment to high-quality work and pride in deliverables
• Proven track record of delivering large-scale projects
• Experience in interpreting and delivering analytics reports

Education / Experience:

• 2-4 years of experience in an agency environment, preferably in healthcare, pharma, and/or digital
• Bachelor’s degree, preferably in Business Administration or Marketing
• Proven track record of supporting the delivery of large-scale projects
• Commitment to learning and self-directed professional growth
• Experience in fast-paced, growth-oriented business environments

Working Conditions:

• Hybrid working if within 40 miles of a Relevate Health Office (Dallas, Boston, Cincinnati, New Jersey)
• Remote working if outside 40 miles of a Relevate Health Office
• Travel may be required based on the position
• Hours may vary based on the position and client location

Relevate Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

We are dedicated to creating a work environment that reflects the diversity of our community and ensuring that all individuals have equal access to opportunities for growth and advancement within our organization.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to sit, talk, stand, walk, use hands and fingers, operate tools or controls, and reach with arms. If you require accommodation during the application process, please contact HR@relevatehealth.com.

FLSA Status: Exempt
Job Type: Full Time

To apply: https://weworkremotely.com/remote-jobs/relevate-health-senior-account-executive