Headquarters:
URL: http://springworks.in
This is a remote position.
About Springworks
At Springworks, we're on a mission to revolutionize the world of People Operations. With our innovative tools and products, we've already empowered over 500,000+ employees across 15,000+ organizations and 60+ countries in just a few short years.
But what sets us apart? Let us introduce you to our exciting product stack:
- SpringVerify: Our B2B background verification platform.
- EngageWith: Spark vibrant cultures! Our recognition platform adds magic to work.
Join us at Springworks and be part of the remote work revolution. Get ready to work, play, and thrive in an environment that's anything but ordinary!
Role Overview:
As a Case Analysis Intern at Springworks, you will have the opportunity to gain hands-on experience in the fast-paced environment of a leading background verification platform, SpringVerify. You will work closely with different teams within the Operations department, gaining valuable experience in various aspects of business operations.
Responsibilities:
- Support the operations team in day-to-day activities, including case analysis, document verification, and database management.
- Assist in conducting background verification checks for our clients, ensuring accuracy and compliance with company policies.
- Collaborate with cross-functional teams to resolve operational issues or customer inquiries promptly.
- Contribute ideas for process improvement and optimization.
- Perform outbound calls to gather necessary information and follow up on verification requests.
- Adhere to established protocols and guidelines to maintain data confidentiality and security.
- Complete assigned tasks and projects within specified deadlines with high accuracy and attention to detail.
Requirements
- Decent graduate with strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
- Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
- Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
- Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
- Ability to work independently as well as collaboratively within a team.
- Willingness to learn and adapt to new technologies and processes.
- Familiarity with call-making and telephone etiquette is preferred.
As part of our initial screening process, please complete a short AI interview of 10 minutes to help evaluate your fit for the role.
Please take the AI interview at the following link:
Interview link: https://app.goodfit.so/jobs/springworks/Case-Analysis-Intern?id=08RDSjp3JNjMtPJGS0Ibc
Note:
The Operations Intern role at Springworks provides a unique opportunity to work in various operational teams. Successful candidates will be assigned to a team based on their skills, interests, and current team needs. This role involves call-making and is a full-time internship requiring a minimum commitment of 9 months.
Full Time Conversion Post Internship Based on Performance
Shift Structure:
- 6-Day Workweek: A fast-paced, full-time internship where you work six days a week.
- Night Shifts & Weekends: Occasional night shifts or Sundays may be required, with compensation for extra efforts.
- Overtime (OT): Overtime pay is provided as per company policy for work on Sundays or night shifts.
- Work Hours: 8 hours comparable to a full-time job.
Shift Timings:
- 8:00 AM to 5 PM
- 8.30 AM to 5.30 PM
- 9.30 AM to 6.30 PM
- 10.00 AM to 7.00 PM
- 11.00 AM to 8:00 PM
- 12:00 PM to 9:00 PM
- 3:00 PM to 12:00 AM
The candidate will work in rotational shifts based on business requirements. Please note that shift timings may evolve over time.
Benefits
● Health Insurance of 4 lakhs sum insured, covers self + children + spouse. Unlimited free
● Tele doctor consultations with 15 different specialties for you and your family members (including mental health)
● Learning & Development Budget (Up to Rs. 21,000)
● Remote setup perk: Rs. 10,000 to support working from anywhere
● Flexible work location – work from any city, beach, or hill
● Earn EngageWith points for recognitions and special events
To apply: https://weworkremotely.com/remote-jobs/springworks-case-analysis-intern